Frequently Asked Questions

Q: How can I view the status of my order? A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view. Q: What are your shipping costs? A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order. Q: How do I get a custom display made? A: Call us about anything at 360-625-8170 or email sales@qualitywoodcrafts.com Q: How can I find out when you are having special sales and coupons? A: you can add your name to our email list. You will be informed by email with a flyer or coupon saving certificate. Q: How long from the time I order is my item shipped? A: Same day if order by 2:00 pm pacfic standard time. Otherwise, it will be shipped the next business day. Q: What is your back order policy? A: We carry a large stock of products, and rarely delay shipments due to missing inventory.

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